Frequently asked questions

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Do you ship internationally?

Yes we ship internationally but prices will vary on shipping.

please look below on duty and custom charges for more information.

Duties and Customs

we dont take responsibility for any custom or duty charges that apply when entering a country outside the UK.

Any refunds that are refused due to duty and customs charges will be subject to paying any costs incurred.

How long does it take to get my order?

It takes up to two weeks from order to shipping.

How do I find my size?

Use our size guide to find the perfect fit.

Returns

Items must be returned within 14 working days of receiving your order. Goods returned must be unused, clean and with the safety tag on and intact.

Returns costs are not paid for by us.

Costs of delivery?

It varies but the cost for international orders outside the UK is £11.50 + and £4.95 within the UK.

Where do you ship from?

We ship from Scotland.

What do I do if my order hasn’t arrived?

Email us at contact.annaoriginals@gmail.com, we will locate your parcel and send you an update.

Can I change my shipping address?

Yes but get in contact with us before we update you with shipping details.

How much does a return cost?

In the UK it’s £5 and outside of the UK is £15 +.

Sizing guides

Annas Originals sizing guide 

Original tee:

Baby tee:

How to wash my tee?

Check out the Care for us page that has the full details on to wash and take care of our products.